dEFINITELY NOT PROFESSIONALS.

ARB Landscaping and Groundworks.

ANDY BRYANT.

BRYANT LOGS.

So, I want to let you know about this fella, ANDY BRYANT. ANDY BRYANT advertises that he has a few skills on his advert here and he USED to have a little side line called BRYANT LOGS. So why have I decided to bring this fella to the internet? Well, I will tell you about a little job he did for me at a house in Ilminster. Now you can look ANDY BRYANT up and whilst you used to find him, you can’t anymore. You can however obviously look up ARB LANDSCAPING AND GROUNDWORKS and read his 100% feedback of how good he is and I am sure that they are true accounts but it is unfortunately the not so good reviews that people don’t get to know about.

In September of 2018 I asked on a couple of the various selling pages covering the area close to Ilminster, if anyone could recommend someone to come and trim and top the conifer hedge at the house. Now I know how big the trees are and how deep they are to the back boundary of the house because I planted them many years ago as kid with my Dad. They were planted to create a ‘privacy screen’ and a ‘sound barrier’ from the blocks of flats behind. To be fair, they did their job incredibly well, being as they had been in nearly FORTY YEARRS…

The conifer trees and various bushes to trim and remove.
Bush to trim.

Want to have a real good tidy up.

Various bushes to remove and clear this area.

So on the 18th of September I received this message from ANDY BRYANT who called himself BRYANT LOGS and ARB LANDSCAPING AND GROUNDWORKS. As you can see, the screenshot now shows just as Facebook User as he removed his account, the reason for which will become clear later…

ANDY BRYANT, BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS did indeed meet me at the property where I told him about the need to trim the hedge to the left of the garden, to completely remove the shrubs and growth from the right hand side of the garden next to the garage and to trim the front of the conifer hedge and take six feet off of the top. I also asked ANDY BRYANT, BRYANT LOGS and ARB LANDSCAPING AND GROUNDWORKS about the possibility of trimming the front so that a toy box could sit under the tree branches, he said he would look at it. It is important to say now that I did not accompany him to the garden as I can’t get there on my own however the instructions were clear. When he returned from the garden, he said he had looked and could not believe how far from the rear boundary they were, “You could park a car in that gap!” he told me. So, it was clear to me that he had been in to the trees to know that so all was good. He didn’t actually say anything about the possible trimming of the lower branch to allow for the box so I assumed that it was not possible.

ANDY BRYANT, BRYANT LOGS and ARB LANDSCAPING AND GROUNDWORKS gave me the quote verbally at the property and I asked how it could be such a good price. He told me that he ‘recycled’ the waste by compressing everything in a machine he personally made, and by doing so makes long burning logs that you see in the supermarkets etc and so he makes his money there. We spoke briefly about it and then I asked for a “written” quotation which was done via messenger. The acceptance was done by reply…

We continued to use the Messenger app to communicate as shown…

Understandably ANDY BRYANT, BYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS did not want to be trimming trees in the rain and so as he states, he will be there on Monday, perfect. I was so impressed with his price I actually asked him if he would like to quote for another job at another house, he did not get back to me on that and after what he did at the first house, I can see why and I thank my lucky stars he didn’t….

So, on Monday evening I arrived at the property with my Son who helped me down the driveway and to the rear garden. Holy shitballs, I simply could not believe what I was seeing….

From this…

Before ANDY BRYANT, BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS.

To this…

After ANDY BRYANT, BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS.

ANDY BRYANT of BRYANT LOGS and ARB LANDSCAPING AND GROUNDWORKS told me that as they cut the front of the hedge, they noticed that there was nothing in behind. SURELY to God he would have seen this when he managed to let me know how deep the trees were and why the f*** would you just cut away everything without checking first. SIX FEET OFF THE TOP I SAID. I stayed all of a couple of minutes after that and had my Son help me back to my car. I was in absolute shock at what he had done but figured as he knew supposedly what he was doing, after all he was called BRYANT LOGS and ARB LANDSCAPING AND GROUNDWORKS, it would be squared away the next day, to be honest, it wasn’t like we could stick it back on. Ah yes, the next day…

(The block of white is covering the previous part of the conversation regarding requesting a quote for works at another house.) As you can see, ANDY BRYANT of BRYANT LOGS and ARB LANDSCAPING AND GROUNDWORKS has allegedly fallen from the tree, hold that thought as I receive this….

So he has allegedly broken his ankle and I say allegedly. I replied as shown to wish him a speedy recovery and to ask if he had finished the works… I was not convinced that he had actually broken the ankle as it seemed a little too convenient having seen the carnage at the property. As curiosity was getting the better of me, I went to the property and spoke to a neighbour, (she is whole different story believe me), and after she had finished bitching about the state of the trees and asking when he was coming back to finish them, (which I added to the ever growing list of stuff she was bitching about), I told her of his accident. Her reply…  ”Well he didn’t have any trouble brushing the driveway and driving his van away.” Now do you see why I say he has allegedly broken his ankle? I could not get to the back garden as I was on my own so I called my Brother to meet me after he finished work to help me to go and see how it had been left.

Until I could see the state it had been left, I sent a message to test the water on when he would return…

I chose to wait on the reply until I had seen how it had been left, remember how he said he had FOUR BRANCHES left to cut…

BRACE YOURSELVES….

Imagine this is your house…

BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS.

This is the clearance of the bushes.

It’s like a chainsaw has been swung around by a drunk blindfolded person as a drinking game…

Four branches left to cut? WHERE? The whole front top is not trimmed.

BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS.

And this prick wants PAYING!!!!
WHY? WHAT THE HELL COMPELS ANY PROFESSIONAL TO DO THIS????

As you can imagine I am not impressed and set about finding someone who can come clear up. I have tenants moving in in just a few days. I asked around and a tree surgeon got in touch, he showed me works they had done but he did say it would likely be a couple of weeks before they could carry out the works. To give him a ‘heads’ up as to what he would be dealing with I sent him pictures. He was horrified and said he would be over that evening to look. Meanwhile I am getting more messages from BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS

As you can imagine I am trying to find out how much this shower of shit he has left me with, is going to cost so I can’t reply, then I get this…

I don’t like threats. I simply replied with this…

I did not receive a reply to this, so I sent another…

As you can see, BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS has removed the account from Facebook,

  No surprise this was ignored so I sent again…

Why can this not be sent? Why is it now showing Facebook User? Let’s find out…

It turns out that BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS deleted their Facebook account so I could not find them, however….

And…

This disappeared also. Only one thing to do, good old-fashioned letter…

Dear Mr Bryant.

                                On the 5th of October 2018 I sent you a message via the Facebook Messenger application that we had been communicating on, asking for the details of your public liability insurance, so I could submit a claim against you for works required as a direct result of your “trimming and topping” of conifer trees at a house I own in Ilminster.

                                This message was seen by you but was ignored. I again wrote to you via the same Messenger application on the 17th of October 2018 which you not only chose to ignore but also removed yourself not only from the Messenger application conversation but also from the Facebook application. I looked for you on the Facebook application and found your landscaping business. I again sent a message on the 18th October 2018 but you have not accepted the message and have clearly blocked me from being able to contact you via social media means.

                                I am therefore sending this letter to you, recorded delivery, to once again ask for your public liability insurance details. In the event you do not have any such insurance then I would be grateful to receive a postal order sent via recorded delivery to the address at the top of this letter, for the sum of £2420 (Two thousand four hundred and twenty pounds), made payable to     Mr G Pas. Whether it is the insurance details or the postal order you chose to send, it is to reach me no later than Monday the 5th of November 2018.

The breakdown of the £2420 is as follows;

Removal of trees                                              £920

Stump grinding                                                £600

Replacement trees, stakes and rails        £750

Cost of replant labour                                    £150

Total costs (presently)                                   £2420

If I do not hear from you by the 5th November 2018 then legal action will be taken against you to recover my losses which will then include any legal costs I incur.

Yours sincerely.

I did not get a reply and so true to my word I issued a claim against him in the small claims court.

ANDY BRYANT, BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS did reply to the court and it was quite amusing and coincidental. He stated that; “I am defending this claim against me as I think that it is overpriced for the work carried out”

Not because he was not in the wrong but because he was challenging the price charged by PROFESSIONALS. Unbelievable. It does get better though…

The company BRYANTS LOGS AND LANDSCAPING has ceased trading as I have had to look after my Partner as I am on Universal Credits and I am her carer. We don’t get enough money to live on with rent and bills so I am sorry but I have got to appeal against the claim.”

So he has ceased trading, ironically after I ask for insurance details and certainly in the letter dated 22 December 2018 to the Court. But hang on a minute, let us check when he joined the My Builder site and check his reviews…

Hmmm, interesting that he cannot pay the claim because he is a carer and yet he has been working all this time. More than that though, he was allegedly unable to work due to a broken ankle sustained on the 25th September 2018 and yet he could put a fence up less than three weeks later despite allegedly being in cast!

Anyway, as no surprise at all, he stopped replying to the Court and as such they reviewed the evidence given and ruled in my favour. Awarded me the lost funds of just over £2500 but wait, that is irrelevant as ANDY BRYANT, BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS up and done a runner. Now unfortunately I cannot get my money because the Court don’t know where he is. How do I find ANDY BRYANT, BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS? Well, I just don’t know.

It is distinctly possible that I will have to write that £2500 plus off because the incompetent twat lacks the spine, bollocks, integrity and decency to accept the Court ruling and admit that he did not know what he was doing and pay the money, which is a lot of money. I could offer a reward maybe to the person who gets me the address for the Court so they can chase him, but I run the risk of being accused of “strong arming” to get my money. I just don’t know but one thing I am clear of, by writing this I may just be able to save someone a whole load of cost and heartache. PLEASE think about this…

For someone who has allegedly got 20 plus years of experience, using plant machinery and with the risk of damaging property, why would ANDY BRYANT, BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS not have insurance?

Think what mess you’ll be in if he digs through a water main, gas main, knocked a hole in your house wall. Take him to court? He will just run away like he has with me.

Thanks to some REAL PROFESSIONAL tree surgeons and landscapers, this is what the trees looked like after they had been removed and new planted, the fence went in just before the trees came down which was a prearranged job to follow on from ANDY BRYANT, BRYANT LOGS, ARB LANDSCAPING AND GROUNDWORKS. But obviously as they were not skilled enough to do it, the fencing contractor had to work around the mess, it is a real shame the privacy has been lost but more so for me is that planting those trees was one of the VERY few things I did with my Dad…

So, I hope that you think VERY carefully before you hire ANDY BRYANT, ARB LANDSCAPING AND GROUNDWORKS. I know there will be happy clients and for that I am glad, but just because there are good reviews, it is the “jobs” like mine and the caos and financial losses that are left that people are unaware of. AT THE VERY LEAST, CHECK HE HAS INSURANCE AND SEE THE CERTIFICATE. Maybe make a note of the policy number, just be careful.

Be careful everyone.

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